The use of information in the decision-making process at the Fundação de Apoio ao Desenvolvimento do Ensino, Ciência e Tecnologia of Mato Grosso do Sul State (FUNDECT)

Abstract

Study of information use at the

Study of information use at the Fundação de Apoio ao Desenvolvimento do Ensino, Ciência e Tecnologia of Mato Grosso do Sul State (FUNDECT) in order to understand their information flows for decision making. Skills and competencies of the librarian are reviewed in order to meet this dynamic contextualized by the global market. We use the literature to compose the theoretical framework and interview technique as a tool for data collection with qualitative approach. The results demonstrate that the information system does not answer the informational needs fully, as it only the internal information flow, excluding the external environment. It shows the need for professionals to identify, collect, organize and disseminate information internally and externally, to better decision making and generate competitive advantage.

of the State of Mato Grosso do Sul (FUNDECT) in order to understand their information flows for decision making. Skills and competencies of the librarian are reviewed in order to meet this dynamic contextualized by the global market. We use the literature to compose the theoretical framework and interview technique as a tool for data collection with qualitative approach. The results demonstrate that the information system does not answer the informational needs fully, as it only the internal information flow, excluding the external environment. It shows the need for professionals to identify, collect, organize and disseminate information internally and externally, to better decision making and generate competitive advantage.