Information needs of users of health information: perspective for health promotion and well-being

Abstract

The article presents the informational needs of health information users, focusing on health promotion and well-being. In the context of the 21st century, the importance of health information is explored in relation to illness, care, quality of life, well-being, and health promotion, focusing on both individual and social levels. The study hypothesis suggests that health information is fundamental to understanding these aspects and their relationships. The aim is to discuss the relationship between the informational needs of health information users and the promotion of health and quality of life, emphasizing informed decision-making. The research is justified by the need to explore the interaction between health information and health promotion. This is a bibliographic study with a qualitative approach, on a literature review of the theme in question in scientific articles in national and international databases in the area of Information Science and Health Science. The materials that provided theoretical support for this article were located in the Reference Database of Journal Articles in Information Science, Dialnet, SciELO, Web of Science, Lisa, Portal Capes de Teses e Dissertações, as well as magazines, journals, scientific events, manuals, and specialized dictionaries on the proposed topic. No time periods were set for retrieving the materials, but they were retrieved in Portuguese, English, and Spanish. The variability of health information needs is addressed, related to factors such as prior knowledge, concerns, actions and culturally influenced care practices. Health information is considered vital for health promotion and well-being, covering diverse aspects such as medical conditions, prevention, healthy lifestyle, and access to health services. The role of health professionals as mediators of health information is explored, emphasizing their role in effective communication and patient empowerment. Brazilian legislation, including the Federal Constitution and the SUS Law, reinforces the importance of health information as a fundamental right and an essential principle in the health system. It is concluded that health information is fundamental to empowering individuals to make decisions related to health and well-being, contributing to a healthier society and health promotion. The study highlights the relevance of approaching health information as a right, and of considering users' informational needs in order to improve health promotion and quality of life.