Smart cities and cultural management in tourist resorts: a case study

Abstract

The theme 'smart cities' has been highlighted in research and discussions in the field of Information Science. In 2021, Law nº 3706 was enacted, establishing the Tourist Resort of Batatais City, State of São Paulo, as a smart city, however without a direct relationship between the aforementioned Law and the cultural and tourist framework of the City. As it is a tourist resort, the question is: how is the cultural management of the Batatais City related to Law nº 3706? In order to investigate this question, an analysis of the cultural management of the city and its direct or indirect relationship with Law nº 3706 was carried out. To this end, with regard to methodological procedures, this is a study of a qualitative and quantitative nature, of the descriptive-exploratory type. The applied method was the Case Study, whose analysis was carried out through the data triangulation obtained in the field research. There was an incipient integration of the cultural framework of the city with the political, educational, and economic sectors, since there is a lack of knowledge of Law nº 3706 on the part of the culture and tourism agents consulted. There was also an urgent need for investment in infrastructure with regard to buildings and other cultural and tourist instances in the city, since most of them are heritage-listed and old, requiring action by the local Government.